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    Omnichannel

    Physical + online store — unified inventory

    Inventory synced between physical store, online and WhatsApp. Every sale updates in real-time across all channels, no duplicates, no overselling.

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    Quick answer

    StoreChart's omnichannel solution is tailored for stores with both physical and online presence. Inventory syncs in real-time between store, website and WhatsApp; orders are recorded in one place; unified customer profiles that gather purchases from all channels. No more overselling, no more duplicates.

    Local Retail & Omnichannel — physical + digital store

    Combine your physical store, website, and WhatsApp into one unified customer experience

    • Built-in POS — sell in-store with real-time inventory sync
    • Click & Collect — order online, pick up in store
    • SSOT inventory — doesn't matter if sold online or in-store, inventory is current
    • Unified CRM — in-store customer is recognized in eCommerce too
    • Unified reports — physical + digital in one view

    Why retailers choose StoreChart

    • Built-in POS

      Sell in the physical store through StoreChart. Barcode, cash, card — everything logs to the same system.

    • Click & Collect

      Customer orders online, picks up at store. Order is ready, customer gets a notification, inventory updates.

    • Unified CRM

      An in-store customer is recognized in eCommerce. Unified history, unified segmentation, unified outreach.

    • Per-branch inventory

      Each branch with separate inventory, all managed centrally. Inter-branch transfer in one click.

    • Unified reports

      Sales, profitability, and inventory reports — physical + digital. Know exactly how much each channel earns.

    Set up Omnichannel in 3 steps

    From a disconnected physical store to a unified experience — in days

    1
    1. Add branches

    Define each branch as a "store" in StoreChart. Separate inventory, separate team, unified catalog.

    2
    2. Enable POS

    On a tablet or counter computer — start selling. Barcode, cash, card. Everything is recorded.

    3
    3. Enable Click & Collect

    Website customers see per-branch inventory. They order and collect. You get a preparation alert.

    Core capabilities in this solution

    Inventory management
    Single-source inventory, alerts, low-stock thresholds, and automated multi-store sync
    Learn more
    Orders management
    Track, filter, bulk-edit, and fully control orders across every store
    Learn more
    WhatsApp Inbox
    Unified WhatsApp inbox for every customer message
    Learn more

    Recommended integrations

    WooCommerce

    Direct WooCommerce connection — orders, inventory, and customers

    WhatsApp Business

    WhatsApp Business API — messages, templates, and automation

    CSV / Excel

    CSV and Excel import/export

    Omnichannel FAQ

    No. StoreChart includes a built-in POS that runs in the browser — tablet, computer, or even phone. Barcode, cash, card — all supported.

    Ready to unify physical and digital?

    POS, Click & Collect, unified inventory — one experience for the customer

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    StoreChart

    StoreChart

    Advanced sales management platform for businesses of all sizes

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