Unified Inventory Across Physical Stores and Online Channels
Inventory synced between physical store, online and WhatsApp. Every sale updates in real-time across all channels, no duplicates, no overselling.
Local Retail & Omnichannel — physical + digital store
Combine your physical store, website, and WhatsApp into one unified customer experience
- Built-in POS — sell in-store with real-time inventory sync
- Click & Collect — order online, pick up in store
- SSOT inventory — doesn't matter if sold online or in-store, inventory is current
- Unified CRM — in-store customer is recognized in eCommerce too
- Unified reports — physical + digital in one view
Why retailers choose StoreChart
Built-in POS
Sell in the physical store through StoreChart. Barcode, cash, card — everything logs to the same system.
Click & Collect
Customer orders online, picks up at store. Order is ready, customer gets a notification, inventory updates.
Unified CRM
An in-store customer is recognized in eCommerce. Unified history, unified segmentation, unified outreach.
Per-branch inventory
Each branch with separate inventory, all managed centrally. Inter-branch transfer in one click.
Unified reports
Sales, profitability, and inventory reports — physical + digital. Know exactly how much each channel earns.
Set up Omnichannel in 3 steps
From a disconnected physical store to a unified experience — in days
Define each branch as a "store" in StoreChart. Separate inventory, separate team, unified catalog.
On a tablet or counter computer — start selling. Barcode, cash, card. Everything is recorded.
Website customers see per-branch inventory. They order and collect. You get a preparation alert.
Why 'unified inventory' is the feature that actually prevents lost sales
The most common failure in a business running both a physical store and an online storefront isn't a broken system — it's two working systems that don't talk to each other. A product sells out in the physical branch but still shows as available online, or a customer buys online expecting to collect in-store only to find the branch already sold the last unit to a walk-in an hour earlier.
StoreChart's answer to that is treating stock as a single source of truth regardless of which channel sold it — a sale rung up on the in-browser POS reduces the same stock count that the website reads from, in real time, so both channels are always working from the same number rather than two separately maintained counts that drift apart.
Click & Collect specifically depends on that same unified count: a customer selects a branch when ordering online, the branch gets an alert to prepare the order, and the reserved stock is deducted immediately so a different customer browsing the same branch's availability a minute later sees an accurate picture, not a stale one.
Customer recognition works the same way across channels — a shopper who buys in person and gives a phone number or email is matched to the same CRM profile as their online purchases, so segmentation, purchase history, and outreach treat them as one customer rather than two disconnected records that happen to share a name.
Per-branch inventory still exists as a distinct concept from the unified total — each branch has its own stock position, and an inter-branch transfer can move stock from a branch with excess to one that's run out, in a single action, rather than requiring a manual phone call between store managers to check what's available where.
Core capabilities in this solution
Omnichannel FAQ
No. StoreChart includes a built-in POS that runs in the browser — tablet, computer, or even phone. Barcode, cash, card — all supported.
Ready to unify physical and digital?
POS, Click & Collect, unified inventory — one experience for the customer