StoreChart help center guides and answers

In WooCommerce settings, under Advanced > REST API, create a key with read and write permissions, then enter the site URL, Consumer Key and Consumer Secret on the StoreChart connection screen. No plugin is needed. After connecting, you can import past orders by date range.

Enter your store's myshopify address in StoreChart, go to Shopify and approve the permissions. The connection works on every Shopify plan, without Shopify Plus.

New orders come in through a webhook, and an automatic nightly sync picks up any that were missed, for example while the site was down. If you need it right away, run a manual sync by date range.

StoreChart opens Meta's signup flow: sign in with a Meta Business account, choose a WhatsApp Business account and confirm the number. Each store connects one active number, and to send templates you add a payment method in WhatsApp Manager.

Invite each team member by email and choose a role; the role's permissions apply right away. You can limit a user to certain pages and turn off their access when they leave.

Call us, message us on WhatsApp or email, or fill in the contact form and choose technical support. Include your store name and describe what you were trying to do, so we can answer quickly and accurately.