Direct-to-Consumer, Without Losing Control of Your Margin
When you're the brand, the storefront, and the support team, every order, every WhatsApp conversation, and every dollar of shipping cost is on you. StoreChart brings it all into one place.
Everything a D2C brand needs, with no middleman in the way
Orders, conversations, and profit — all connected
- Your Shopify or WooCommerce storefront syncs with StoreChart in real time
- WhatsApp becomes a full sales and support channel inside your CRM
- The profitability module reveals true net margin, not just gross revenue
- Every customer gets one profile that unifies orders, chats, and purchase history
Why D2C brands choose StoreChart
Full control over the customer experience
With no retailer in between, every interaction — from checkout to support — runs through you, and StoreChart centralizes every channel so the experience stays consistent with your brand.
CRM that knows the customer across the whole journey
Every customer gets one profile with order history, WhatsApp conversations, and contact details, so you can build a direct relationship instead of relying on marketplace-owned customer data.
WhatsApp as a sales channel, not just support
WhatsApp conversations land in a unified inbox inside the CRM, so a rep can close a sale, answer a product question, or handle a return without switching tools.
Real profitability when you carry the full fulfillment cost
The profitability module calculates landed cost, customer shipping, and payment fees on every order, so you know your actual net margin — especially critical for a D2C brand funding its entire supply chain alone.
An AI agent that sells and captures leads 24/7
An on-site AI chatbot answers customer questions, captures leads, and hands off complex conversations to your team, even outside business hours when no rep is available.
How to set up your D2C stack in StoreChart
From connecting your store to unified communication — three steps
A native connector syncs orders, inventory, and products in real time, so your existing storefront keeps running exactly as it does today with no disruption.
Every customer and WhatsApp conversation lands in one profile, so your team sees full history before they respond or close a sale.
Set your product and shipping costs for automatic profitability calculation, and turn on the AI agent so your site keeps selling even when no one is available to answer.
StoreChart capabilities behind every D2C brand
Frequently Asked Questions
A D2C brand sells straight to the end customer with no retailer or distributor in between, so it fully controls pricing, experience, and customer data — but it also carries 100% of the storage, packaging, and shipping cost, which makes profitability tracking far more consequential.