StoreChart
AI-guided suggestions

Product suggestions that happen inside the conversation

When a customer asks a question on WhatsApp or site chat, the AI agent suggests relevant in-stock products from your catalog instead of sending them off to search on their own.

Start FreeView Demo

Suggestions grounded in your real catalog — not a generic model

The AI agent already knows your product catalog to answer questions; it uses that same knowledge to suggest the right item when it's relevant

  • Suggestions happen inside the WhatsApp/site-chat conversation the agent is already having
  • Grounded in your live product catalog and descriptions — never an invented product
  • Checks real-time inventory first, so out-of-stock items are never suggested
  • Works alongside the AI agent's other jobs — answering questions, capturing leads, confirming orders
  • No separate recommendation widget to install or configure

How AI product suggestions work

Part of the same conversational agent that already answers customer questions

In-conversation suggestions
When a customer describes a need on WhatsApp or site chat, the agent can name a matching product from your catalog as part of its reply.
Catalog-grounded, not invented
Suggestions are drawn from the same product knowledge base the agent uses to answer questions — it will not invent a product that isn't in your catalog.
Inventory-aware
The agent checks current stock before naming a product, so it does not suggest items that are out of stock.
Works across channels
The same underlying agent and catalog knowledge power suggestions on WhatsApp and on the site chat widget.
title
desc
title
desc

Set it up in two steps

No separate module to enable — it uses your existing AI agent setup

1
1. Keep your product catalog current

The agent draws suggestions from the same product data and descriptions you already maintain in StoreChart.

2
2. Let the AI agent handle conversations

Once the WhatsApp or site-chat AI agent is active, it can weave in a relevant product suggestion whenever the conversation calls for one — no extra configuration.

3
title

desc

AI product suggestions inside a WhatsApp conversation

A real conversation where the AI agent names a matching product from the catalog

Key integrations

WooCommerce

WooCommerce

Direct WooCommerce connection — orders, inventory, and customers

Shopify

Shopify

Shopify connection — orders, products, and customers

Frequently asked questions about AI product suggestions

No. This is a capability of the AI conversational agent (WhatsApp and site chat) — it can mention a relevant product mid-conversation. It is not a standalone on-site widget system with its own analytics or A/B testing.

Related capabilities

AI agent
Smart on-site bot that answers customers, captures leads, and summarises chats
Learn more
AI knowledge base
The questions, answers, and knowledge your AI agent learns from
Learn more
CMS & catalog
Manage products, categories, coupons, and media — multilingual with AI translation
Learn more

From the blog

AI Product Suggestions in Chat — A Practical Guide to Raising AOV
How conversational product suggestions inside WhatsApp and site chat differ from a classic recommendation engine, and how to use them well.
Read the guide

Let your AI agent do more than just answer questions

Catalog-grounded product suggestions, inside the conversations you're already having

Start FreePlans & Pricing