Guides and resources for running your business
Practical guides written by the people who build the product: what you need to know, how to do it step by step, and where StoreChart helps.
WhatsApp Business: everything a business needs to know
What WhatsApp Business is, how to set it up, what it costs, and how the free app differs from the API. A practical guide for stores, with current Meta rates.
Business management software: a practical buyer's guide
Business management software puts orders, inventory, customers, payments and reports in one place. ERP vs CRM, all-in-one vs a stack, and how to switch.
Inventory management: the complete guide for online stores
Inventory management from definition to practice: reorder points, safety stock, ABC analysis, cycle counts and multichannel sync, with worked examples.
Customer relationship management (CRM): a guide for online stores and small businesses
What a CRM is, what it stores, how it differs from your store admin and an ERP, and how to choose a CRM for ecommerce or a small business without overpaying.
AI for business: what actually works for an online store
AI for business without the hype: where AI helps an online store with customer service, recommendations and invoices, what it costs, and the risks to manage.
Accounting software for online stores: a practical guide
Accounting software for online stores issues invoices, keeps the books and prepares tax data. What to check, and how it fits next to your store and ops tools.
Glossary
Store terms with a formula and example: profit, stock, marketing, operations.
- AOV (Average Order Value)
- API
- B2B
- Business intelligence (BI)
- CAC (Customer Acquisition Cost)
- Chatbot
- Churn
- COGS
- Conversion Rate
- CRM
- CRO
- D2C (Direct to Consumer)
- Dropshipping
- ERP
- FIFO / LIFO
- Fulfillment
- GMV
- Inventory Management
- Landed Cost
- LTV (Lifetime Value)
- Multi-Store
- NPS
- Omnichannel
- OMS
- Open format
- POS
- RMA
- ROAS
- SKU (Stock Keeping Unit)
- Webhook
- WhatsApp Business API
Comparisons
When StoreChart is the better fit, and when another tool is.
From the blog
Articles on operations, profit, importing and marketing for online stores.