StoreChart
CRM built for eCommerce

Every customer, every touchpoint, one profile

StoreChart pulls orders, WhatsApp conversations, and internal notes into a single customer card that updates in real time across every connected store.

One customer card, the full picture

Orders, conversations and notes stay in sync across every store you connect

  • The customer's complete order history is pulled from every connected store into a single view.
  • A chronological timeline shows every order, WhatsApp message and internal note in the order it happened.
  • Smart tagging and segmentation flag VIPs, repeat buyers and customers by acquisition channel automatically.
  • Sending a WhatsApp message from the customer card drops it straight into the shared team inbox.

Everything the CRM covers

From a single customer card to exportable segments for your sales and support team

Unified order history
Every order a customer placed across every connected store appears in one chronological list with status, total and date.
Tagging & segmentation
Filter customers by order value, purchase frequency or acquisition channel to build targeted marketing lists in seconds.
Shared internal notes
Any team member can leave context on a customer so the whole team sees the same history without asking again.
Unified WhatsApp communication
WhatsApp messages, calls and email threads log into the same timeline as orders, so support never loses context mid-conversation.
At-a-glance customer card
Contact details, tags, recent orders and notes all sit on one screen instead of forcing staff to click through several tabs.
CSV export & reporting
Export a filtered customer list to CSV for outside campaigns, deeper analysis or handoff to your marketing tools.

How customer profiles come together

Three steps from connecting a store to a fully merged customer base

1
Connect your stores

Connecting WooCommerce or Shopify automatically imports every existing customer, including their full order history, with no manual entry.

2
Profiles merge automatically

Customers sharing the same email address across multiple stores are merged into a single profile so you never see duplicates.

3
Tag and reach out

Tag VIPs and repeat buyers, then send a WhatsApp message or leave an internal note directly from the customer card.

The customer card in action

A customer card showing merged order history, a WhatsApp timeline and segmentation tags — everything support needs for a fast, informed reply.

Frequently asked questions about the CRM

Yes. StoreChart matches customers by email address and automatically merges orders from multiple WooCommerce or Shopify stores into a single profile. If a customer used different email addresses per store, those profiles stay separate until merged manually.

Get to know your customers, in depth

Connect one store or several and get a complete customer profile within minutes.