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    Smart campaigns

    Reach your customers — in the channel they prefer

    Send targeted WhatsApp or SMS campaigns to defined customer segments. Open tracking, ROI analytics, and full META compliance.

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    Quick answer

    StoreChart's broadcast system lets you send targeted WhatsApp Business and SMS campaigns to defined customer segments. META-approved template messages, open and click tracking, clear ROI analytics for every campaign, and full compliance with privacy regulations and WhatsApp Business Policy.

    Broadcasts & Campaigns — WhatsApp that drives sales, not bans

    Send a targeted WhatsApp campaign to a defined customer segment — pre-approved templates, clear ROI, full META compliance

    • META-approved templates — 0% block risk
    • Smart segmentation — "haven't bought in 60 days", "bought product X", "AOV over $200"
    • A/B testing — send 2 versions, the winner auto-continues
    • Full ROI tracking — sent, opened, replied, purchased
    • Schedule by customer time zone and peak hours

    What the Broadcasts module includes

    Everything you need for a pro-level WhatsApp/SMS campaign — without violating META rules

    Approved templates
    Build message templates (utility/marketing), submit to META for approval, get approved within 24 hours. Every send — pre-approved.
    Smart segmentation
    Define a segment by AOV, purchase history, geography, recent activity, or manual tag. Campaign ships only to them.
    A/B testing
    Two different versions, 50/50 split. After 24 hours — the winner auto-continues to the rest.
    Accurate ROI report
    Sent, opened, replied, purchased, and total revenue post-campaign. Real ROAS — META advertisers will be jealous.
    Smart timing
    Schedule by customer peak hours (morning/evening), time zone (NYC/Tokyo), or preferred day.
    Full compliance
    Built-in opt-out system, consent tracking, conversation backup, and a privacy policy that meets GDPR and WhatsApp Business Policy.

    Run a WhatsApp campaign in 3 steps

    From idea to live campaign — in 30 minutes (including META approval)

    1
    1. Build the template

    Compose the message (text + image + buttons), submit to META. Approval typically arrives in 1-2 hours.

    2
    2. Segment the audience

    Choose the customer segment. You can see exactly how many people will get the message before clicking send.

    3
    3. Send & track

    Campaign ships. The dashboard shows real-time — sent, opened, clicked through, purchased. Clear ROI.

    Broadcasts & Campaigns — how it works

    A deep dive into Broadcasts & Campaigns core capabilities in StoreChart

    Key integrations

    WhatsApp Business

    WhatsApp Business API — הודעות, תבניות ואוטומציה

    Make.com

    אוטומציה עם Make.com — workflows ללא קוד

    Frequently asked questions about WhatsApp campaigns

    A utility message is a service message the customer expects ("Your order has shipped"). It is essentially free. A marketing message is sales promotion ("Our summer sale!") and must be META-approved + costs per send. StoreChart handles both.

    Related capabilities

    תבניות WhatsApp
    תבניות הודעה מאושרות, מותאמות ומוכנות לשליחה
    Learn more
    WhatsApp Inbox
    תיבת WhatsApp מאוחדת לכל הודעות הלקוחות
    Learn more
    אוטומציית תקשורת
    התראות חכמות, טריגרים אוטומטיים ו-workflows
    Learn more

    Ready to send a WhatsApp campaign that sells?

    Approved templates, smart segmentation, accurate ROI — no code, no risk

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