StoreChart
Smart campaigns

Omnichannel Messaging on the Channels Customers Prefer

Send targeted WhatsApp or SMS campaigns to defined customer segments. Open tracking, ROI analytics, and full META compliance.

Broadcasts & Campaigns — WhatsApp that drives sales, not bans

Send a targeted WhatsApp campaign to a defined customer segment — pre-approved templates, clear ROI, full META compliance

  • META-approved templates — 0% block risk
  • Smart segmentation — "haven't bought in 60 days", "bought product X", "AOV over $200"
  • A/B testing — send 2 versions, the winner auto-continues
  • Full ROI tracking — sent, opened, replied, purchased
  • Schedule by customer time zone and peak hours

What the Broadcasts module includes

Everything you need for a pro-level WhatsApp/SMS campaign — without violating META rules

Approved templates
Build message templates (utility/marketing), submit to META for approval, get approved within 24 hours. Every send — pre-approved.
Smart segmentation
Define a segment by AOV, purchase history, geography, recent activity, or manual tag. Campaign ships only to them.
A/B testing
Two different versions, 50/50 split. After 24 hours — the winner auto-continues to the rest.
Accurate ROI report
Sent, opened, replied, purchased, and total revenue post-campaign. Real ROAS — META advertisers will be jealous.
Smart timing
Schedule by customer peak hours (morning/evening), time zone (NYC/Tokyo), or preferred day.
Full compliance
Built-in opt-out system, consent tracking, conversation backup, and a privacy policy that meets GDPR and WhatsApp Business Policy.

Run a WhatsApp campaign in 3 steps

From idea to live campaign — in 30 minutes (including META approval)

1
1. Build the template

Compose the message (text + image + buttons), submit to META. Approval typically arrives in 1-2 hours.

2
2. Segment the audience

Choose the customer segment. You can see exactly how many people will get the message before clicking send.

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3. Send & track

Campaign ships. The dashboard shows real-time — sent, opened, clicked through, purchased. Clear ROI.

Broadcasts & Campaigns — how it works

A deep dive into Broadcasts & Campaigns core capabilities in StoreChart

Frequently asked questions about WhatsApp campaigns

A utility message is a service message the customer expects ("Your order has shipped"). It is essentially free. A marketing message is sales promotion ("Our summer sale!") and must be META-approved + costs per send. StoreChart handles both.

Ready to send a WhatsApp campaign that sells?

Approved templates, smart segmentation, accurate ROI — no code, no risk