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    Observability

    Integration logs — know what is happening in the system at every moment

    Full event log of webhooks, WooCommerce/Shopify sync, and all integrations. Advanced filtering, search by status and error analytics.

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    Quick answer

    StoreChart's Observability system provides a full event log of every integration: incoming and outgoing webhooks, WooCommerce/Shopify sync, payment events, and API calls. You can filter by store, event type, status and time; search across all payloads; get smart alerts on recurring errors; and stream logs to Datadog/Sentry natively.

    Integration Logs — full transparency over every connection

    See exactly what happens in every integration: every API call, every webhook, every error — with retry capability

    • Detailed log for every API call and webhook — request, response, status code, latency
    • Instant failure alerts — before the customer finds out
    • Automatic retry — smart retries with adaptive backoff
    • Health dashboard — every connection shows green/yellow/red in real time
    • Full history — find a WooCommerce issue at 3 AM in seconds

    What the Observability module includes

    Monitoring tools that run 24/7 so your integrations don't fail silently

    Detailed API logs
    Every REST call/webhook is logged: URL, headers, body, response code, latency. Filter by store/provider/status.
    Failure alerts
    If WooCommerce stops responding, a webhook fails, or an API returns 500 — instant alert via WhatsApp/Slack.
    Smart retry
    First failure → retry after 30s → third after 5min → fourth after 1hr. If all fail — alert and manual resend option.
    Health dashboard
    Every integration shows live status: green (healthy), yellow (intermittent), red (down). Unified view of all connections.
    Advanced search
    Find a specific error by date, provider, error code, or order number. "Why didn't order 45231 sync?" — 3 clicks.
    Performance metrics
    Average response time, success rate, errors per day — per integration. See if WooCommerce is slowing or if the provider is changing.

    Enable integration monitoring in 3 steps

    From "maybe something is broken" to full transparency

    1
    1. Enable monitoring

    In integration settings, check "Enable Observability". Logs start flowing immediately.

    2
    2. Configure alerts

    Set: "alert if success rate drops below 95%", "alert if latency exceeds 5 seconds", "alert if webhook fails 3 times in a row".

    3
    3. Manage with peace of mind

    The dashboard shows green/yellow/red. If something happens — you know first, not the customer.

    Integration Logs — how it works

    A deep dive into Integration Logs core capabilities in StoreChart

    Key integrations

    Webhooks

    Webhooks — קבלו אירועים בזמן אמת

    Make.com

    אוטומציה עם Make.com — workflows ללא קוד

    Frequently asked questions about Integration Logs

    Because problems start silently: one failed webhook becomes 10 unsynced orders. With logs + alerts, you catch the issue in the first minute — not after a customer complains.

    Related capabilities

    ריבוי חנויות
    WooCommerce + Shopify + ערוצי מכירה — הכל מסונכרן במערכת אחת
    Learn more
    Sales Channels
    Manage stores, sales channels and partners — all in one place
    Learn more
    Reports & Exports
    Custom reports, Excel/PDF exports, scheduled automatic delivery
    Learn more

    Ready to know about every issue — before the customer?

    Logs, alerts, automatic retry, and a health dashboard — for every integration

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    Advanced sales management platform for businesses of all sizes

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