A WhatsApp AI agent that answers customers 24/7, in your business's own voice
The agent learns from your business's conversation history and policies, and automatically answers common WhatsApp questions — order status, return policy, business hours, and more — in real time, without customers waiting for an agent.
Not a menu-driven chatbot — an agent that understands context and learns from your business
Most WhatsApp bots follow fixed buttons and pre-built flows. StoreChart's agent reads real conversations and adapts to your business's language and policies.
- Learns from your business's own conversation history, so replies sound like a real agent who knows your policies, not a fixed automated menu.
- Autopilot mode: answers routine questions like order status, returns, and business hours with zero human involvement.
- Supervised mode: drafts a ready-to-send reply that an agent can approve with one click or edit before sending — faster response times without losing control.
- Recognizes when a question is too complex or sensitive, and routes it to a human agent instead of guessing an answer.
- Runs inside the same unified WhatsApp inbox in StoreChart — customer history, orders, and CRM tags are available to the agent while it replies.
What the AI agent includes
Full control, continuous improvement, and results you can measure
Set up the agent in 3 steps
From your existing WhatsApp connection to a live agent you keep training and improving
The agent runs on top of the WhatsApp Business API connection you already have in StoreChart — no extra phone number or complex technical setup required.
Decide whether the agent runs in full Autopilot, or in supervised mode where an agent approves every reply before it's sent — and you can switch later without losing history.
The agent improves over time: you flag good and bad replies, add new policies, and the agent adjusts its behavior based on that feedback.
Agent management screen — Autopilot vs. supervised mode
Choosing the agent's operating mode, viewing conversations answered automatically, and a queue of replies waiting for agent approval
Runs on top of your existing WhatsApp Business integration
Frequently asked questions about the WhatsApp AI agent
Yes — in Autopilot mode it automatically replies on topics you've marked as safe, such as order status. You can also choose supervised mode, where every reply is shown to an agent for approval before it's sent.
Let an AI agent answer customers while you focus on selling
Connect your existing business WhatsApp account and activate the agent in minutes